Privacy Policy

Werribee Electrical (ABN 66 698 845 064) (“we”, “us”, “our”) respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

When you submit a quote request, call us, or contact us through the website we may collect your name, phone number, email address, suburb and details about the electrical work you require. We may also collect technical information such as your IP address, browser type and pages visited.

How we use your information

• To prepare and provide you with a quote for the electrical work you have requested.
• To arrange a suitable A-Grade licensed electrician within our service network to attend your premises.
• To contact you about your enquiry, booking, invoice, or follow-up service.
• To comply with our legal obligations, including record-keeping under Victorian electrical safety laws.
• To improve our website, services and customer experience.

Who we share information with

To deliver your job we may share the details you provide with the qualified A-Grade licensed electrician assigned to your work, our administrative staff, and trusted service providers (such as our hosting, scheduling and accounting platforms). We do not sell your personal information.

Storage and security

Your information is stored on secure servers and access is restricted to personnel who need it to perform their role. While we take reasonable steps to protect your information, no system is completely secure.

Access, correction and complaints

You may request access to or correction of the personal information we hold about you, or make a privacy complaint, by contacting us at info@werribeelectrical.com.au or on 1300 224 705. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

Cookies

Our website uses essential cookies and may use analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings.

Changes

We may update this policy from time to time. The current version is always available on this page.