Terms of Service

These terms apply to your use of the Werribee Electrical website (ABN 66 698 845 064) and to any quote, booking or service arranged through us. By using this website or requesting a quote you agree to these terms.

1. Our services

Werribee Electrical coordinates residential and commercial electrical services across the City of Wyndham. All electrical work is carried out by A-Grade licensed electricians who hold the appropriate Victorian licensing and registration required to perform and certify the work, including issuing the Certificate of Electrical Safety (CES) where required by law.

2. Quotes

Indicative pricing provided over the phone or by email is an estimate only. A written, fixed-price quote will be provided after on-site assessment. Quotes are valid for 30 days unless stated otherwise.

3. Call-out fee

A standard call-out fee of $125 applies to attendance and on-site assessment. This fee is disclosed before the job is booked and is in addition to the cost of any work performed.

4. Payment

Payment is due on completion of the work unless other terms are agreed in writing. We accept card, EFT and bank transfer. Late payments may incur interest and recovery costs.

5. Workmanship & warranty

All electrical work is performed in accordance with the AS/NZS 3000 Wiring Rules and applicable Victorian regulations. The attending licensed electrician warrants their workmanship for a minimum of 12 months from completion, in addition to any rights you have under the Australian Consumer Law.

6. Your responsibilities

• Provide safe and reasonable access to the work site.
• Disclose any known hazards, asbestos, or pre-existing defects.
• Ensure you are authorised to instruct the work on the premises.

7. Liability

To the maximum extent permitted by law, Werribee Electrical is not liable for any indirect, consequential or economic loss. Nothing in these terms excludes any rights you have under the Australian Consumer Law that cannot lawfully be excluded. Our total liability for any claim is limited, at our option, to re-performing the relevant service or refunding the fees paid for that service.

8. Cancellations

You may cancel or reschedule a booking by giving us at least 24 hours’ notice. Late cancellations or missed appointments may incur the call-out fee.

9. Website content

Information on this website is provided for general guidance only and does not constitute electrical or safety advice. Always engage a licensed electrician for any electrical work.

10. Governing law

These terms are governed by the laws of Victoria, Australia. Any disputes are subject to the exclusive jurisdiction of the courts of Victoria.

11. Contact

Questions about these terms can be sent to info@werribeelectrical.com.au or phoned through to 1300 224 705.